AI Eligibility & Benefits.
Zero Staff Time. Happier Patients.  

Mobile phone screen showing insurance details for subscriber Sarah Jane, with copay of $20, deposit $200, deductible and out of pocket max progress bars, and options to view benefits, edit insurance, add another policy, and confirm.
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Elevate your patient financial experience
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Number of Providers
Your EHR/PM
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95%
Patient Satisfaction
3,000+
Facilities use Collectly
12.6
Average days to collect
an outstanding balance
75-300%
Increase in Patient Payments
Collectly
Stories of our clients

“We transitioned to Collectly’s AI eligibility and benefits verification after using another solution that just wasn’t keeping up.

...With Collectly, the resolution rate started higher and continues to improve. This means our team is seeing fewer and fewer manual interventions week over week."
— Darron Mitchell, Administrator of Business Operations, Medical Associates of Northwest Arkansas (MANA)

Collectly helps us
unblock the “15-minute-per-patient” bottleneck
Billie (AI Agent) automates the full eligibility & benefits process — reading payer data, calculating copays, and confirming coverage instantly. Our staff can now focus on patients instead of paperwork.
End-to-end patient engagement & rcm

For a Transparent, Predictable, & Convenient
Patient Financial Experience That Actually Gets You Paid.

Streamlined patient intake, best-in-class payment experiences, end-to-end patient engagement, and scalable post-service billing that is all fully automated and supported by agentic AI. Our platform is yielding happier patients, reducing the cost to collect, and improving practice margins.

Collectly Suite
/ Comprehensive all-in-one suite consisting of three major products
Hands-Free Patient Intake

Modernized check-in experience, automated AI eligibility verification and benefits check powered by Billie, & integrated payments to accelerate cash flow & automate front-desk operations.

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Best-In-Class Patient 
Financial Experiences

Accept modern payments, introduce smart AutoPay policies, and improve the payment experience to accelerate patient cash flow.

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AI-Driven Patient A/R 
Follow-Up

Automate & customize your entire post-service patient A/R process from sending communications to final payment. Engage patients until balances reach bad debt.

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Billie: AI Voice Agent for Patient Billing

Billie is the 24/7 AI agent that enhances patient satisfaction, frees up staff, and boosts cash flow by answering every billing question on email, text, chat & voice.

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Try
Voice AI Agent for Patient Billing

You’re Emily Johnson, a patient who just received her medical bill. Ask Billie about your charges, payment options, or insurance details — just press the button and talk.

Common patient questions
Text message reading, 'I was surprised to get this bill... why am I receiving it?'
Text asking, 'What visits are included in my total balance?' in dark font on a light background with rounded corners.
Text displaying the question 'What kind of payment options do I have?' in bold black font on a rounded light gray background.
Text on a rounded white background stating, 'I thought I already paid something at the visit...'.
Text message bubble with the words: 'I thought my insurance would cover this...'
Scroll inside to view Emily’s bill
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Stories of our clients

What our customers say

Fewer manual interventions week over week

"We transitioned to Collectly’s AI eligibility and benefits verification after using another solution that just wasn’t keeping up.

With Collectly, the resolution rate started higher and continues to improve. This means our team is seeing fewer and fewer manual interventions week over week."

DM
Darron Mitchell
Administrator of Business Operations, Medical Associates of Northwest Arkansas (MANA)
Very up to date with the healthcare space

"We are super happy with Collectly. We feel that the customer service is second to none. Any feedback we have provided, Collectly has taken seriously and has either implemented the solution or given us a workaround.

I love how up to date Collectly is with the healthcare space."

AA
Abby A.
Director of Client Relations
Collectly saves us time and increases our collections

"Our company manages several practices and with our PM software, we would have to send statements for each practice separately and manually which was time consuming and subject to human error. Now the process is fully automated and we Collect more of our patient A/R, faster."

JC
Jacob Van Cleve
Director of Operations
at Nexus Healthcare Solutions
Collectly Improves Patient Collections

This software (and the team who supports it) has been an incredible element to add to our billing office. We are very pleased with our start and plan to continue using this software as our patient billing system going forward.

GM
Gwendolyn M.
Billing Manager
Very user friendly and easy to understand

I Very easy to deal with and an easy to set up with our Eclinical Works software.
Pros: It is very user friendly and the statements that go out to our customers is much easier for them to understand.

DJ
David J.
CFO
Collectly Is Doing a Great Job for Us

Collectly has been a great asset to our practice. I'm happy we signed up.

Pros: I like that there was already an interface built with our EMR, athena.

IT
Irene T.
Billing Manager
Very easy to use, necessary information in one place

Overall, it has been a good experience. I hope to have a long and profitable relationship!

Pros: Dashboard that is very easy to use. It contains all the necessary information in one place.

RS
Rebecca S.
CFO

Let Billie handle the busywork.

Your AI Agent for RCM & Patient Engagement — automating eligibility, billing, and patient support so your team can focus on care.
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