With Collectly, medical groups can run insurance eligibility verification prior to patients coming in, fully automated at the moment patients check-in on their own. This helps eliminate insurance errors and reduce accounts receivable, while streamlining in-house operations and increasing revenue collections. By verifying insurance eligibility upfront, medical groups can ensure that claims are accurately processed and avoid time-consuming and costly errors down the line. With streamlined operations and improved payment collection, medical groups can increase efficiency, reduce administrative costs, and ultimately improve their financial performance.

Another crucial benefit is that Collectly helps medical groups eliminate front-desk and billing mistakes and errors. With patients entering their own demographic information into the system, the risk of typos and inaccuracies is greatly reduced, leading to fewer claim denials and rejections from insurance plans. Additionally, Collectly provides integrated insurance eligibility verifications on the fly, allowing patients to fix mistakes or provide secondary insurance plans on the go. This helps billing departments avoid seeing non-eligible patients and ensures that the correct payment information is collected upfront. By eliminating errors and streamlining the payment collection process, medical groups can collect more payments faster, accelerate cash flow, and reduce administrative costs associated with correcting mistakes.

Another vital benefit is that Collectly helps medical groups provide a much better patient experience. Patients can check-in virtually using their smartphones from anywhere, at any time, increasing convenience and reducing the amount of time spent waiting at the office. With the ability to view and pay all outstanding balances and co-pays, patients have greater control over their billing and can avoid wasting time during their day. The software also offers medical billing transparency, providing patients with easy access to their billing history and a clear understanding of the costs associated with their healthcare. By improving the patient experience and increasing patient satisfaction, medical groups can enhance patient lifetime value and retention, ultimately leading to improved financial performance.